If you are in Brazil, you have rights over your personal data under the General Data Protection Law (LGPD). Use the options below to exercise your rights.
Data access or download (Access)
You have the right to request a copy of the personal data we hold about you, including account details and order history. You may request this data in a structured, portable format.
Response time: We will respond to your request as soon as possible and, where applicable to the right of access, within 15 days, as provided by law.
Data correction (Rectification)
If you believe that the personal data we hold about you is incorrect, incomplete, or out of date, you may request its correction.
Data deletion (Erasure)
You may request the deletion of your personal data and the closure of your account.
⚠️ Important: We may retain certain information when required by law (for example, tax records) or for security and fraud prevention.
Your privacy choices
Manage your privacy choices. Depending on your location, you may have the right to opt out of the sale of your personal information, withdraw consent to tracking, or customize your cookie preferences.
Anonymization, blocking, or objection
You have the right to request the anonymization, blocking, or deletion of unnecessary or excessive data. You may also object to data processing in certain circumstances.
To exercise these rights, contact us:
📧 info@petspaandbeauty.sbs
Contact information (Data Protection Officer)
For questions about your privacy rights, contact our privacy officer (Data Protection Officer):
Email: info@petspaandbeauty.sbs
Address: Via Sarson 161, 36061 Bassano del Grappa Vicenza, Italy
Right to file a complaint (ANPD)
If you believe that we have not addressed your request or concerns, you may file a petition with the National Data Protection Authority (ANPD).